Hyatt Place Santa Cruz

The location was great as it was close to every place we wanted to visit in Santa Cruz. It was clean and the staff was amazing and very friendly. The valet employees were so nice, polite and friendly. The front desk staff was also very kind and helpful throughout our stay. I would def stay here again with my family.

This was only our 2nd time staying at this hotel and I was impressed both times. The employees are helpful and friendly. I like the location. The breakfast is amazing, big variety. The room was comfortable and clean and we didn’t experience any noise issues. It was easy to stream Netflix, Hulu, etc and the employees were quick to help with anything we needed. The pool and hot tub added to our stay and the area was secure and clean. We stayed on the 3rd floor and I felt safe, especially with the elevator key cards.

Great breakfast. Very comfortable bed and pillows. Clean room. Suggestion to change the soap bar to the soap gel since the water is very soft, and soap does not removed easily. Another suggestion is to open the swimming pool earlier then 10am. I would like to swim before breakfast, and since we need to leave at 9am, we could not use it. Great gym, very clean. Suggest to have cleaning whipes in it to clean the equipment. Thanks for your great hotel. Hope to be back.

Location was great only a real close to the beach/boardwalk but not so close you have traffic. I liked that the pool was surrounded by the actual hotel, gave me the feeling it’s secured and no randoms are just going to walk in. I actually felt like the sq footage was larger than advertised I was very surprised by the size of the room that was great to walk into.

The room was spacious and nice. Breakfast was good with eggs and sausages (I do protein in the AM). The hot tub was relaxing but probably could've used less chlorine. I still can't get the smell out of my bathing suite. The young man at the bar was very nice and attentive especially when trying to find out if the hot wings contained any gluten.